Google Sites is a popular choice for many businesses due to its simplicity and integration with Google Workspace. However, as your business grows, the limitations of this platform can become increasingly apparent.
The Good:
- Ease of use: Google Sites is user-friendly, making it accessible to teams with varying technical skills.
- Integration: Seamlessly integrates with other Google Workspace tools, improving workflow efficiency.
- Free: The basic version is free, making it an attractive option for startups and small businesses with tight budgets.
The Bad:
- Limited formatting: The platform’s formatting options are basic, making it difficult to create visually appealing and engaging content.
- Scalability issues: As your team grows, managing and updating SOPs on Google Sites can become a bottleneck.
- Search functionality: The search function is often unreliable, making it difficult to find specific information.
- Permission limitations: Controlling access to different sections of the site can be challenging, especially for larger teams.
What to do:
If you’re a small business owner considering Google Sites for your knowledge base or SOPs, it’s essential to weigh the pros and cons carefully. While it may be a suitable solution for your current needs, it’s important to anticipate future growth and be prepared to switch to a more robust platform if necessary.
Consider these alternatives if you outgrow Google Sites:
- Dedicated knowledge base software: Platforms like Notion, Confluence, or SharePoint offer more advanced features and customization options.
- Custom-built internal website: For complete control over design and functionality, consider developing a custom internal website.
By carefully evaluating your options, you can choose the knowledge management solution that best supports your business’s growth and success.
